Practice Information

In the case of an emergency or accident always telephone the surgery first on 9764 1617, and you will be advised on the most appropriate course of action.

We prefer patients to make appointments wherever possible. As we are a large clinic we can offer a choice of either male or female Doctors at most times. Patients with appointments will naturally be given priority over casual callers. In cases of emergency or urgent medical care, patients will be seen immediately without an appointment. Should you require more time with your Doctor please inform the receptionist to make a long appointment. In the case of an acute illness, particularly a child, please let the receptionist know.

New patients have the option to download and complete paperwork before attending their appointment.

New Patient Information Form  Download

1st June, 2024

FEES FOR FACE-TO-FACE AND TELEHEALTH APPOINTMENTS

WEEKDAYS BEFORE 8AM AND AFTER 8PM

Telehealth appointment	$102.00 (medicare rebate $42.85)
Standard appointment	$102.00 (medicare rebate $55.80)
Extended appointment	$140.00 (medicare rebate $95.70)
Prolonged appointment	$178.00 (medicare rebate $134.70)

 

WEEKDAYS

Telehealth appointment	$90.00 (medicare rebate $42.85)
Standard appointment	$90.00 (medicare rebate $42.85)
Long appointment	$128.00 (medicare rebate $82.90)
Prolonged appointment	$166.00 (medicare rebate $122.15)

 

SATURDAYS BEFORE 1PM

Telehealth appointment	$100.00 (medicare rebate $42.85)
Standard appointment	$100.00 (medicare rebate $42.85)
Long appointment	$138.00 (medicare rebate $82.90)
Prolonged appointment	$176.00 (medicare rebate $122.15)

 

SATURDAY AFTER 1PM, SUNDAYS & PUBLIC HOLIDAYS (no bulk-billing)

Telehealth appointment	$112.00 (medicare rebate $42.85)
Standard appointment	$112.00 (medicare rebate $55.80)
Long appointment	$150.00 (medicare rebate $95.70)
Prolonged appointment	$187.00 (medicare rebate $134.90)

 

*Some procedures and/or consultations may incur a higher fee. Please discuss this with your GP at the time of consultation.

FTA (Failure To Attend)
When patients miss appointments without proper notice, it often means others in need are unable to see a doctor. Fees for missed appointments (including cancelling less than 4 hours prior to scheduled time), are as follows:
Single appointment – $40
Double appointment – $80
Weekend appointment – $55

 

If NOT PAID on the day: a $5 administration fee is added to each account

 

BULK BILLING

Bulk billing is available for children aged 15 years and under, who have an appointment, between the hours of 8am and 3:40pm Monday to Friday (excluding Dr Lisa Yoffa).

Bulk billing is available for all childhood immunisations who have an appointment Monday to Friday, between the hours of 8am and 3:40pm.

Bulk billing appointments are also available for Pension, Concession or Health Care Card holders between the hours of 12pm and 3pm, Monday to Friday with the following doctors:

Dr Dirk Ebert (Aged Pensioners only)	Dr Simone Weragoda
Dr Dev Mani	Dr Jinni Zhu
Dr Samudra Peiris	Dr Cheten Mistry
Dr Caroline Macindoe	Dr Gowthri Ragunathan
Dr Adel Nashed (Thursdays only)	Dr Parthipan Balasubramaniam
Dr Elisha Harris (Mondays and Wednesdays only)	Dr Cassie Zhou
Dr Sudi Godagama	Dr Shyam Kumar

 

Dr Des Darrer, Dr Suyama Jayawardena, Dr Dick Merigan,  Dr Monika Patel,  Dr Andrew Gan, Dr Sylvia Ng, and Dr Lisa Yoffa do not offer Bulk billing for Pension, Concession or Health Care Card appointments between 12pm and 3pm.

Our medical practice has a policy of protecting the privacy and confidentiality of all patient’s personal health information.
Disclaimer: Rowville Health has compiled the material contained on this website. This information is intended only as a guide to assist parents and families to make informed child care decisions. Some of the information incorporates the views of third parties and may not necessarily be upheld by Rowville Health. Links contained within this website do not imply endorsement by Rowville Health.

This Privacy Policy applies to all publicly accessible pages on the website located at www.rowvillehealth.com. Rowville Health does not have any responsibility for the privacy policies or practices of third party sites linked to this site. If you have any questions about this site, or the application of this Privacy Policy or a request for access to information held please contact us.

Our Clinic’s Privacy Policy can be found here: Download

If possible please telephone before noon if a home visit is required.

Home visits are available for regular patients who live within a reasonable distance of the practice, and have a medical condition that prevents them attending the practice.

We charge standard AMA rates. A gap of $80 is payable on the day for all home visit consultations.

After Hours Service

We provide additional After Hours service as follows:
Between 7am and 8am and between 6pm and 9pm Monday to Thursday
Between 7am and 8am and between 6pm and 8pm Friday
Between 8am and 5pm on Saturday, Sunday, and Public Holidays.

When The Surgery is Closed

Should you still require an urgent after hour’s home visit please dial 9389 3627 and we will arrange for one of our Doctors to attend. There will be a private charge of $300 for an urgent overnight attendance.

For the cost of a local call, you can contact:

Nurse-on-Call on 1300 60 60 24

Alternatively you could present to:

The Angliss Hospital – Accident & Emergency Department
Albert Street, Ferntree Gully
Telephone 9759 1940

Parking is available outside the practice. Disabled access is available at the front of the practice.

Rowville Health is an Accredited Training Practice with RACGP Training in the delivery of the Australian General Practice Training Programme. We work in partnership with RACGP Training to train the next generation of GPs for our community. Our practice has GPs who supervise, mentor and support registrars (doctors in training).